Shopping Hours
Shopping is available during Loft Shopping Hours or By Appointment ONLY
Look for the BLUE lit OPEN Sign.
Thursday & Friday 5 – 8PM
Saturday 10AM – 2PM
There may be times when the boutique is closed during these days/times, check social media, the boutique notice board in store OR the Shopping Hours page (this page) on the site/app for those closures.
Loft Appointment Hours
Tuesday & Wednesday 5 – 8 PM
Appointment MUST BE MADE a minimum of 24 hours in advance. Please cancel no later than 4pm the day of. PLEASE SHOW UP! NO SHOWS will not be tolerated and will result in the inability to make future appointments.
I may be in store those evenings pulling orders. You are welcome to shop during that time.
Online or App Shopping is available 24/7
You may select FREE Local Pick Up at checkout
Orders will be ready for pick up within 1-4 business days – depending on the day purchased. All orders placed after 2pm cst Saturday will be picked as early as Tuesday evening for pickup/shipping Wednesday.
Once orders are marked as Ready for pick up you may pick up your order in Easton during The Look hours (hours vary Tues – Fri as services are appointment only) OR during Loft Shopping Hours.
You will receive an order confirmation and a separate email indicating that your order is ready for pick up. Please be sure to check your junk box as sometimes those pick-up confirmation emails are flagged as spam.
OTHER PICK-UP NOTES & INFORMATION
If you would prefer to pick up your order from my home in Winnebago, you must indicate that in the notes at checkout. Please allow additional processing time. You’ll also need to arrange a date and time to pick up. For the most part I’ll be available for pick up in Winnebago Monday – Friday 8-4:30. Don’t assume that I will be available – please confirm a pickup time with me. Other days and times may be available.
Please understand that if you are browsing and/or shopping Thursday or Friday prior to me arriving for The Loft Shopping Hours, I may need to pull online orders, therefore all products may not be available. The items you may have picked out during that time, may need to be pulled for an online order. I will honor ONLINE time stamps over items grabbed outside of Loft Shopping Hours.
If during shopping hours, you have something in your bag/basket/hands that you are wanting to purchase and it is purchased online during these hours before you get the chance to check out, I will honor the INSTORE purchase over the online purchase.
These policies are set in place to ensure customer satisfaction and to set a standard procedure for potential sale issues that arise from The Loot Loft operating within The Look Salon.
*** I will not be shutting down the website for online shopping during local hours (only on special occasions).
AT THIS TIME, ALL SHOPPING TRANSACTIONS, RETURNS AND EXCHANGES WILL BE PROCESSED BY CHELSEY ONLY!
I am often asked whether or not the items online are in store.
PLEASE NOTE that all items except for Custom Minky Blankets, Loft Lady Club Graphic Tees & Graphic Tees are in stock for shopping, shipping and local pick up.
ALSO NOTE: There are some items that are currently not being displayed and/or stored at the boutique. These include: Grab Bags, MOST Sale items and MOST Handmade at The Loot Loft items.